Telecom & media
software development services
Subscriber platforms that scale, self-service portals that deflect, and content experiences that keep audiences engaged — at carrier grade.
Our expertise
Expertise that powers next-generation telecom platforms
We have been building software for telecommunications operators, MVNOs, and media companies for nine years — helping them modernise legacy infrastructure without disrupting live subscriber services. With ATS Global as your technology partner, you move faster on digital transformation while we manage the complexity of your existing stack.
The telecom sector demands more than most — carrier-grade uptime, complex regulatory compliance, and integration with systems that were never designed to talk to each other. ATS Global brings the domain knowledge and engineering discipline to navigate that complexity, delivering platforms that lower operational costs, reduce churn, and open new revenue streams.
Challenges in telecom & media
The technology problems that quietly slow this sector down — and the ones we’re built to solve.
Monolithic billing and operations systems built on decade-old technology can't expose modern APIs — making every new digital product a costly, high-risk integration project.
Subscriber portals and streaming platforms must stay fast under millions of simultaneous sessions — without the elastic infrastructure most legacy stacks were never designed for.
Customers stuck on hold drive up support costs and churn. Manual processes for plan changes, billing queries, and fault reporting can't compete with digital-native alternatives.
Our offerings
Solutions for every layer of your telco stack
From subscriber-facing digital channels to back-office modernisation and AI-powered support — we cover the full technology landscape of a modern operator.
Talk to an expertWeb and mobile self-service portals where subscribers manage accounts, view bills, raise support tickets, and upgrade plans — reducing call-centre volume at scale.
Incremental modernisation of monolithic billing and operations stacks into resilient, API-first services — enabling new product launches without a big-bang rewrite.
Headless CMS and streaming experiences built for editorial speed and audience scale — managing live events, VOD libraries, and multi-region content delivery.
Conversational AI that resolves tier-1 queries, summarises tickets, and recommends next actions — integrated into your existing CRM and ticketing systems.
Real-time dashboards giving NOC teams unified visibility across network elements, alarms, and KPIs — reducing MTTR and enabling proactive incident management.
Flexible billing engines supporting prepaid, postpaid, and hybrid models — with mediation, rating, and revenue assurance built in for multi-play operators.
Portals for channel partners, MVNOs, and resellers to manage inventory, commissions, customer accounts, and trouble tickets without calling your back office.
Subscriber analytics, churn prediction, and revenue intelligence dashboards that turn raw telco data into decisions — across both consumer and enterprise segments.
Our process
How we modernise telecom platforms
A structured approach that manages the complexity of live operator environments — delivering improvement at each phase without disrupting services your subscribers depend on.
Discovery & audit
We map your existing BSS/OSS landscape, subscriber journeys, integration points, and pain areas — producing a prioritised modernisation roadmap with clear business outcomes at each stage.
Architecture design
We design API-first, event-driven architectures that decouple your digital channels from legacy cores — enabling incremental change without a full platform replacement.
UI/UX design
Subscriber and agent interfaces designed for clarity and speed — tested with real users before build to ensure adoption rates that justify the investment.
Agile development
Iterative sprints delivering working features into staging environments every two weeks — with regular demos to stakeholders and rapid incorporation of feedback.
Integration & mediation
We connect new platforms to legacy BSS/OSS, network elements, and third-party systems through robust mediation layers and service contracts with comprehensive error handling.
Performance & load testing
Subscriber-scale load tests simulating peak events — sports finals, product launches, billing runs — to validate capacity before go-live.
Deployment & support
Zero-downtime deployment with monitored rollout, post-launch SLA support, and a continuous improvement cadence aligned to your product roadmap.
Ready to modernise your subscriber platform?
Talk to our telecom specialists today and get a clear plan for transforming your digital channels — without disrupting live services.
Get a quoteWhat makes us unique
Your digital transformation starts here
We combine deep telecom domain expertise with modern engineering practices to deliver transformation that sticks — on time, in budget, without the war stories.
Deep telecom domain knowledge
Our team understands BSS/OSS architecture, telecoms-specific data models, and the regulatory constraints that make telecom engineering different from general software development.
Carrier-grade reliability
We build to five-nines availability standards — with redundancy, graceful degradation, and automated failover designed into the architecture from the first sprint.
Incremental modernisation approach
We de-risk transformation by delivering value in phases — modernising the subscriber experience and API layer first, without forcing an immediate core replacement.
Integration-first engineering
Complex telecom environments have many interconnected systems. We specialise in mediation, event streaming, and API gateway patterns that make new services work alongside what you have.
AI and automation readiness
From AI support copilots to predictive churn models and anomaly detection in network data, we build platforms that are ready to leverage AI capabilities as they mature.
Regulatory & compliance expertise
We understand GDPR, data localisation, lawful interception, and number portability requirements — ensuring your platforms are compliant by design, not as an afterthought.
Innovation-driven capabilities
Technology that keeps operators ahead
We embed advanced capabilities into every platform we build — so your technology estate becomes a competitive advantage, not just a cost centre.
AI-powered churn prediction
Machine learning models trained on usage, billing, and interaction data identify at-risk subscribers before they cancel — enabling targeted retention actions with measurable ROI.
Real-time event streaming
Event-driven architectures using Kafka and similar platforms provide live subscriber usage data to downstream systems — enabling real-time charging, threshold alerts, and personalised offers.
5G and edge-ready platforms
Architecture patterns for low-latency edge workloads, network slicing management, and the API exposure needed for 5G enterprise and IoT use cases.
Fraud detection & assurance
Real-time fraud scoring and revenue assurance tooling that identify anomalous usage patterns, interconnect fraud, and billing discrepancies before they impact your bottom line.
Featured work
Proven delivery across complex, regulated industries
Explore our portfolio of enterprise platforms, portals, and digital products delivered across sectors — from government and banking to healthcare and beyond.
Explore our workLet’s work together
Let’s modernise your subscriber platform.
Tell us about your platform and what you need it to achieve. We respond within one business day and can provide a customised quote for your requirements.